Strengthen mission-aligned governance, accountability, leadership, strategy, and measurable outcomes, with resources, decisions and results visibly connected to mission and community impact.

Competency definition: The capacity to align board and executive decisions, ethical stewardship, strategic oversight and transparent measures of mission, financial and community performance.

Module objectives

1. Identify a mission-critical outcome and distinguish impact measures from activity and financial measures.
2. Clarify board, executive, and staff decision rights and accountability for that outcome.
3. Develop a concise performance scorecard with baseline, target, data owner, and review cadence.

Moderated by Tinesha Banks, DrPH, MPH · Legacy Treatment Services / Woods System of Care

Navigate power, influence, relationships and institutional culture to mobilize people around mission-driven change. Leaders combine the humility, resolve and opportunity-seeking mindset of transformational leadership with the political judgment to build coalitions, secure buy-in, and embed sustainable organizational change.

Competency definition: The ability to read stakeholder interests and power, mobilize and empower people, build coalitions, navigate competing demands, and embed sustainable organizational change.

Module objectives

1. Map formal and informal power, stakeholder interests, and sources of support or resistance.
2. Develop a coalition-building and communication approach that mobilizes people around change.
3. Specify an achievable organizational change with accountable owners, milestones, and feedback loops.

Moderated by Tine Hansen-Turton · Woods System of Care / Convenient Care Association

Design with, rather than simply for, communities: understand problems from the perspective of those most affected, then prototype, test and refine solutions so they can be sustained and transferred.

Competency definition: The ability to understand lived experience, share problem definition and decision authority with communities, test solutions iteratively and demonstrate how feedback shapes decisions.

Module objectives

1. Frame a challenge using the perspectives, needs, and assets of people most affected.
2. Identify assumptions to validate through listening, co-design, and shared decision-making.
3. Design a small prototype and feedback cycle with explicit criteria for adapting the solution.

Moderated by Kimberlee (Kim) Douglas, ASLA, RLA, LEED AP · Thomas Jefferson University

Connect mission to money: revenue diversification, pricing and reimbursement, philanthropy, public funding, earned income, partnerships, costs, risk and capital.

Competency definition: The ability to connect mission value to an economically viable operating model through demand, payer and buyer analysis, resource development, partnerships, costs, and measurable impact.

Module objectives

1. Identify beneficiaries, buyers, payers, and partners associated with a mission-driven service.
2. Assess revenue options, cost drivers, financing constraints, and the value proposition.
3. Outline a viable operating-model adjustment with assumptions and impact measures.

Moderated by Nicholas Torres · Fels Institute of Government, University of Pennsylvania

Use AI, technology and automation responsibly to reduce administrative burden and free leaders and staff for the expertise, relationships and judgment that create social impact.

Competency definition: The ability to select, govern and integrate AI and digital tools responsibly, redesign work, safeguard stakeholders, and redirect staff capacity toward mission-critical expertise.

Module objectives

1. Identify administrative workflows where AI or automation could free staff time for mission-critical work.
2. Evaluate a prospective tool for usefulness, privacy, bias, human oversight, and stakeholder protection.
3. Design a bounded pilot with workflow owners, safeguards, and measurable time or quality benefits.

Moderated by Nikolaj Hansen-Turton, MSc · Social Innovations Partners / TUFH

Map the systems around a social challenge and translate frontline experience, data and lived experience into policy propositions that influence funding, regulation and practice.

Competency definition: The capacity to understand interacting systems, frame public problems, build cross-sector coalitions, influence policy priorities and translate local evidence into structural change.

Module objectives

1. Map actors, incentives, structural barriers, and leverage points within a chosen community system.
2. Connect frontline evidence and lived experience to a clear policy or systems problem statement.
3. Develop a coalition-informed policy proposition with decision-maker, action request, and evidence plan.

Moderated by Michael Clark, Nicholas Torres and Tine Hansen-Turton · University of Pennsylvania